All domain names registered with joomla site are configured to automatically renew. Still, if the automatic renewal for the domain name is disabled or we were unable to process the service renewal, your domain name may expire.
Based on the domain extension, if the domain name is gTLD (.com, .net, .org, .info, .biz), in the first 40 days after it has reached its expiration date - it will be available for renewal within this grace period.
During this period no additional fees apply for recovering the domain name and you may renew the domain name by contacting our team.
We will review the case specifics and provide you with a direct payment link for the renewal of the domain name.
After this grace period, the domain name enters the Redemption Period. You can find out how to recover your domain from that period here.
If the domain name is ccTLD (country specific extension), the grace period time frame may vary. Some country specific domain extensions go into redemption as soon as they expire.